KYC Procedure

The KYC procedure is mandatory for absolutely all users of the service NOVALINK ACCOUNT.

The registration of the NovaLink Account is made through the NovaLink Platform, where you are required to enter your email address and password in the registration form. After successful completion of registration, the confirmation email is sent to you. After you confirm your registration by clicking on the link in the confirmation email, the NovaLink Account is created. NovaLink will send you proof of completed registration once the process is completed.

When you create a NovaLink Account, you agree to:

  1. Create a strong password that you change frequently and do not use for any other website;
  2. Implement reasonable and appropriate measures designed to secure access to any device which has access to your email address associated with your NovaLink Account and your username and password for your NovaLink Account;
  3. Maintain the security of your NovaLink Account by protecting your password and by restricting access to your NovaLink Account;
  4. Promptly notify NovaLink if you discover or otherwise suspect any security breaches related to your NovaLink Account so NovaLink can take all required and possible measures to secure your NovaLink Account;
  5. Take responsibility for all activities that occur under your NovaLink Account and accept all risks of any authorized or unauthorized access to your NovaLink Account, to the maximum extent permitted by law.

Losing access to your email, registered at NovaLink Platform, may also mean losing access to your NovaLink Account. You may not be able to use the NovaLink Platform, NovaLink Services or NovaLink Cloud, execute withdrawals and other security sensitive operations until you regain access to your email address, registered at NovaLink Platform. If you wish to change the email address linked to your NovaLink Account, NovaLink may ask you to complete an additional KYC procedure for security purposes. This step serves solely for the purpose of identification in the process of regaining access to your NovaLink Account.

Before you will be able to use any of the NovaLink Services, you will need to successfully complete a KYC procedure. In case you are onboarding a legal entity, also the KYB procedure as prescribed by law and deemed necessary by NovaLink must be completed. An unsuccessful KYC will lead to account termination.

Once the NovaLink Account is created and the KYC/KYB procedure is successfully completed, you will be granted use of the collective NovaLink Cloud through the NovaLink Account.

IMPORTANT NOTICE! THE NOVALINK CLOUD IS INTENDED FOR NOVALINK SERVICES RELATED USE ONLY. YOU SHALL NOT USE NOVALINK CLOUD FOR THE STORAGE OF YOUR DIGITAL DATA ONLY. IN CASE OF LONGER INACTIVITY/NOT USING OTHER NOVALINK SERVICES, NOVALINK MAY APPLY AN INACTIVITY FEE AND/OR CLOSE THE ACCOUNT.

Account holder’s Individual NovaLink Cloud is generated by the NovaLink Cloud provider and accessible through the NovaLink Account. Account holder is strongly suggested to enhance the security of his NovaLink Account by adding an additional security step of Two-factor authentication (hereinafter “2FA”) when logging into his account, withdrawing funds from his NovaLink Cloud. Account holder can enable this security feature in the settings of his/her NovaLink Account.

In the event of losing or changing 2FA code, NovaLink may ask the Account holder to complete an additional KYC procedure for security reasons. This step serves solely for the purpose of identification in the process of reactivating Account holders 2FA. NovaLink may at its discretion mandate this feature for certain or all services.

You have the right to use the NovaLink Account only in compliance with these Terms and other commercial terms and principles published on the NovaLink Platform. In particular, you must observe all regulations aimed at ensuring the security data use.

You have the right to close the NovaLink Account. You can read more about closing the NovaLink Account in NovaLink’s Privacy Policy. Your NovaLink Account may be closed by NovaLink due to your inactivity. Your NovaLink Account may be locked and a mandatory KYC procedure is applied for security reasons.

All information pertaining to registration, including a registration form, detailed instructions on the use of the NovaLink Account and NovaLink Cloud are available at NovaLink Platform.